Login Problem: Blank Login Box with Spinning Cursor

Issue

Your login screen just shows a blank white square and a spinning circle. This happens for 30 seconds or more. 

Shutting the computer down does does not fix the issue. 

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​Solution

Click the <Back link in the bottom left corner of the login box.

​Click the down arrow next to your name.
Click Remove this User.

Click Remove this user again. 

Power down the computer. 
Then turn it back on.

It will take about 30-45 seconds to fully load the login screen. 

You should be able to login at this point. 

Come to the LMC for assistance if taking these steps doesn't work.